# Terms and Conditions

- Link: https://mticarrental.com/terms-and-conditions/
- Published: 2023-04-04T16:48:49+05:30
- Author: Shubhashish

# Terms and Conditions – MTI Car Rental

![Terms and Conditions - MTI Car Rental](https://mticarrental.com/wp-content/uploads/
2025/07/Terms-and-Conditions-MTI-Car-Rental-1024x303.png "Terms and Conditions -
MTI Car Rental")

**Welcome to MTI Car Rental. These Terms and Conditions (“Terms”) govern your use
of our mobile app, website ([www.mticarrental.com](https://www.mticarrental.com)),
and related services (collectively, “Platform”). By accessing or using our services,
you agree to be bound by these Terms.**

**Please read them carefully.**

---

## **1. User Eligibility**

**By using our app or website, you confirm that:**

**You are at least 18 years of age**

**You are legally capable of entering into binding contracts**

**You are providing accurate, up-to-date, and complete information**

---

## **2. Services Offered**

**MTI Car Rental offers:**

**Local taxi rentals**

**One-way and roundtrip outstation cabs**

**Airport transfer services**

**Corporate and custom travel solutions**

**All bookings are subject to availability and confirmation by MTI.**

---

## **3. Booking & Confirmation**

**Bookings can be made via our app, website, or customer support**

**Once a booking is placed, you will receive a confirmation via SMS, email, or app
notification**

**MTI reserves the right to cancel or modify bookings due to vehicle unavailability,
emergencies, or technical errors**

---

## **4. Fares & Payments**

**Fares are calculated based on vehicle type, distance, duration, tolls, and applicable
taxes**

**Final fare may differ based on actual usage or route deviation**

**Payments can be made via UPI, cards, wallets, or cash (if permitted)**

**MTI reserves the right to revise prices without prior notice**

---

## **5. Cancellation & Refund**

**Cancellations are governed by our Cancellation Policy**

**Refunds (if applicable) will be processed within 5–7 business days**

**MTI is not liable for delays caused by banks or payment gateways**

---

## **6. User Responsibilities**

**As a customer, you agree to:**

**Be present at the pickup point at the scheduled time**

**Maintain respectful behavior with drivers and staff**

**Avoid causing damage to the vehicle**

**Not use the vehicle for illegal or unauthorized purposes**

**Not record or share personal driver information**

**Misuse of service may result in account suspension or legal action.**

---

## **7. Vehicle & Driver Conduct**

**MTI ensures that:**

**Vehicles are clean, licensed, and roadworthy**

**Drivers are trained, professional, and background-verified**

**However, we are not responsible for:**

**Delays due to traffic, weather, or force majeure**

**Items lost or forgotten in the cab (though we help in recovery efforts)**

---

## **8. Limitation of Liability**

**MTI Car Rental is not liable for:**

**Indirect, incidental, or consequential losses**

**Trip delays or missed flights due to unforeseen events**

**Technical issues with the app or booking system**

**Acts beyond our control (natural disasters, riots, government restrictions)**

**Our maximum liability will be limited to the amount paid by the customer for the
specific booking.**

---

## **9. Intellectual Property**

**All content, logos, designs, and data on the platform are the intellectual property
of MTI Car Rental. Unauthorized use, copying, or redistribution is strictly prohibited.**

---

## **10. Account Termination**

**MTI reserves the right to:**

**Suspend or terminate user accounts without notice for policy violations**

**Deny service in case of abusive, fraudulent, or suspicious behavior**

---

## **11. Privacy Policy**

**Your data is protected as per our Privacy Policy. By using our services, you consent
to our data collection and usage practices.**

---

## **12. Dispute Resolution**

**Any disputes shall be governed by the laws of India, and the courts of Delhi/NCR
shall have exclusive jurisdiction.**

---

## **13. Changes to Terms**

**We may update these Terms at any time. Continued use of the platform after such
changes implies your acceptance of the revised Terms.**

---

## **14. Contact Us**

**For queries, complaints, or support, please contact:**

**MTI Car Rental – Customer Care**
**📧 Email: support@mticarrental.com**

**📞 Phone:
+91 9997243336****🌐 Website: [www.mticarrental.com](https://www.mticarrental.com)**