# Privacy Policy

- Link: https://mticarrental.com/privacy-policy/
- Published: 2021-11-25T15:19:13+05:30
- Author: Shubhashish

#  Privacy Policy – MTI Car Rental

![Privacy Policy - MTI Car Rental](https://mticarrental.com/wp-content/uploads/2022/
01/MTI-PRIVACY-POLICY.jpg "Privacy Policy - MTI Car Rental")

**MTI Car Rental (“we”, “us”, or “our”) respects the privacy of its users and is
committed to protecting the personal information you share through our mobile application
and website. This Privacy Policy explains how we collect, use, disclose, and safeguard
your information when you use the MTI Car Rental Customer App.**

---

## **1. Information We Collect**

**We collect the following types of information to provide better services:**

### **a. Personal Information**

**Full Name**

**Mobile Number**

**Email Address**

**Pickup and Drop Location**

**Government ID (if required for specific bookings)**

### **b. Trip & Booking Information**

**Trip history (origin, destination, duration, fare)**

**Payment mode and status**

**Booking time and date**

### **c. Location Data**

**Live GPS location (for booking tracking)**

**Approximate pickup & drop location**

### **d. Device & App Usage Data**

**Device type and ID**

**Operating system and version**

**App version**

**Log data, IP address, crash reports**

---

## **2. How We Use Your Information**

**We use the data collected for the following purposes:**

**To process and manage your cab bookings**

**To track your ride and notify you of driver status**

**For payment processing and invoicing**

**To improve app performance and features**

**For customer support and dispute resolution**

**To comply with legal or regulatory requirements**

---

## **3. Sharing of Information**

**We do not sell or rent your personal information to third parties. However, we
may share your information with:**

**Drivers: So they can locate you and complete your ride**

**Service Providers: Such as payment gateways, SMS/OTP vendors, and analytics tools**

**Legal Authorities: When required by law or court order**

**Internal Teams: For operational and customer service purposes**

**All third parties are bound by confidentiality agreements and data protection 
laws.**

---

## **4. Data Security**

**We take your data protection seriously. Your information is protected through:**

**End-to-end encryption**

**Secure servers and firewalls**

**Limited access by authorized personnel only**

**Regular security audits and compliance practices**

---

## **5. Cookies and Tracking**

**Our app may use cookies or similar technologies to improve user experience, remember
preferences, and collect usage data. You can manage permissions from your device
settings.**

---

## **6. Data Retention**

**We retain your data only as long as necessary for:**

**Fulfilling your bookings and service requests**

**Legal, regulatory, and accounting requirements**

**Improving user experience through usage data analytics**

---

## **7. Your Rights**

**As a user, you have the right to:**

**Access, update, or delete your data**

**Withdraw consent for data collection (subject to service limitations)**

**Request a copy of your data**

**Raise concerns about misuse of your data**

**You can make these requests by contacting us at the details below.**

---

## **8. Children’s Privacy**

**Our app is not intended for individuals under 18 years of age. We do not knowingly
collect data from minors. If we become aware of such data, it will be promptly deleted.**

---

## **9. Policy Updates**

**We may update this policy from time to time. When we do, users will be notified
through the app or registered email. Continued use of the app implies acceptance
of the updated policy.**

---

## **10. Contact Us**

**For any questions, concerns, or data-related requests, please contact:**

**MTI Car Rental – Customer Support**
 **Email: coustumer@mticarrental.com**

 **
Phone: +91 9997243336** **Website: [www.mticarrental.com](https://www.mticarrental.com/)**